Turning your leads into customers
Automating customer engagement and integrating tools that improve ROI
We are HubSpot implementation partners. Our specialised areas of expertise is Hubspot sales and service process automation. We will work with you to implement your inbound and outbound sales and service strategies.
Benefits
HubSpot is an all-in-one growth platform that helps companies grow by attracting visitors, engaging leads and delighting customers
Make your teams life easier
By working off a single platform
Your teams collaborate with each other and communicate with customers off a single unified platform. Customer data and interactions no longer need to sit in different locations and everyone sees the same version of activity. Ensure that your Marketing, Sales and Service teams are aligned in your brand and organisation around delivering a remarkable customer experience and continuously producing happy customers.
Arming your Sales Reps with the tools
Intuitive and Loved by Sales Reps
Hubspot is built to reduce the amount of work your Sales Reps have to do and increase the amount and quality of data that they have access to. When your Sales Reps go in to see customers, they are armed and ready for ‘battle’. They can see the dialogue with that customer, the content that they have consumed, what’s made a difference or what’s hasn’t so that when they are in front of that customer, they can start from where that customer’s needs and interests lie. That has immediate value to your customer and for you to grow your business.
Build trust and provide value
Convert more Prospects to Customers and improve your ROI
Inbound is a method of attracting, engaging and delighting your prospects. It helps business to grow by building trust and providing value . As technology shifts, Inbound guides a company to do business in a human, customer-centric and helpful way. This methodology helps align your business to understand prospects and customers better.
Where do you see opportunities to improve?
Here are some of the bottlenecks that lead to friction that we can help you to overcome.
ROI Calculator
Features
Here are some of the features that your Sales and Service teams can leverage to provide a seamless experience to your customers
Streamline your Reach
By integrating Gmail or Outlook, track your customer emails activity and receive notifications once they are opened. Create email automations so that no customer is ever forgotten.
Connect with Prospects
Easily record and track all your customer interactions, such meetings, tasks, calls and live chats in one location and create future tasks to follow up.
Rep Productivity
Have instant visibility on how your Sales team’s productivity using easy to understand dashboards; calls, emails, appointments and next tasks. You no longer need to be ‘in the dark’.
Customer Retention
Install Support Ticketing, Live Chat, Conversational Bots and log all emails and calls to track, measure and report . Delight your customer by providing a knowledge base and measure the customer experience through surveys and reporting.
Single Database
All your customer data in one place ensuring that your Marketing, Sales and Service teams are working off the same system of record. This allows for a smoother hand-off between teams, and a more delightful experience for your customers.
Services
We specialise in business process mapping, sales and service process automation, Sales and Service Hub set ups and migrations, along with these integrations: Zapier, DocuSign, Slack, Aircall, PandaDocs, and much more
Sales Hub
From leads into revenue
✓ Audit and Strategy
✓ Sales and Marketing Alignment
✓ Persona Development
✓ CRM Setup
✓ Sales Hub Setup
✓ Setup Integrations
✓ Custom View and Fields
✓ Pipelines setup and management
✓ Data cleansing and Import
✓ Configuration of Conversations
✓ Email Templates
✓ Workflows and Automation
✓ Training
Service Hub
Turn great service into revenue
✓ Audit and Strategy
✓ SLA Development
✓ Service Hub Setup
✓ Reporting
✓ Integrations
✓ Pipeline setup and management
✓ Workflows and Automation
✓ Email Templates
✓ Measures of Customer Experience
✓ Training
✓ Prospecting Support
✓ Communication Channels
✓ Setup Knowledge Base