Retail eCommerce

Retail eCommerce

How can we help

Giving retailers the freedom to access real-time inventory and sales information, so you can make sure you always have stock for your customers at your physical or online stores.
Access your inventory information anytime, anywhere. Complete your sales in or out of store with mobile Sales apps, don’t delay closing off the transaction.
Ring fence or reserve stock for your physical and online stores, so your customers can purchase products at their favourite retail store or online.
Keep an eye on your inventory across multiple warehouses and locations,transfer stock-on hand between warehouses to fulfill customer orders.
Automatically assemble product bundles or kit sets with Unleashed Auto Assembly. Reserve items that makes up the product kit set/bundle to make sure you have what you need to build the finished products.
Preset tier pricing based on your customers buying pattern and speed up quoting process and transact in multiple currencies.
Separate freight and handling fees from your sales for more accurate reporting on sales and margins.
Monitor your margins and profitability at a quick glance with easy to read dashboards.

At KOUNTEQ we we help you empower your customers with improved self-service, simplified user experience, and boost their satisfication from selection to purchase with interactive and intuitive Retail and eCommerce Apps.

Overview

The massive development of the retail and e-commerce industry has influenced both demand and supply fundamentals of markets, and in turn changing the way competition works. Since the industry’s impact is huge it is necessary to develop a friction-less and welfare maximizing digital market across.

Are You Among Them?

All retailers, whether consumer or B2B-focused, employ at least one of the following retail channels and most use several.

Physical retail store

Wholesale

Online retailers

A retailer with an online presence only

Omni-channel retailer

A retailer operating through multiple retail channels

Build a Business Profile

The first step in recommending the right apps to our clients in the retail and e-commerce industry is to learn more about their business.

Goal

What is the business trying to achieve over the short and long-term? Do they want to increase efficiency, grow their business, or both?

Pain points

Are they looking to address specific problems within their business?

Financial health

Are they looking to address specific pAssess the current financial health of their business, if they don’t already know.roblems within their business?

Retail type

What is the business tryinWhat retail channels do they have? A single store ormultiple stores? Online only, or multi-channel?g to achieve over the short and long-term? Do they want to increase efficiency, grow their business, or both?

Current tools

Which version of Xero do they use? What apps, if any, are they using in their business today?

Technology proficiency

How experienced are they and their team with using apps and other software?

What Apps Retail and E-Commerce Clients Need

The first step in recommending the right apps to our clients in the retail and e-commerce industry is to learn more about their business.

Retail Sales Performance App Types
Xero Business EditionOnsite ecommerceMarketplace ecommerce (eg, Amazon, eBay, Etsy)PaymentsPOS & retail management
Physical store/ wholesaler☑️☑️☑️
Online retailer (ecommerce only)☑️☑️☑️☑️
Omni-channel
retailer
☑️☑️☑️☑️☑️
Retail Operational Performance App Types
Inventory managementBill & expense managementPayroll, scheduling & HR
Physical store/
wholesaler
☑️☑️☑️
Online retailer
(ecommerce only)
☑️☑️☑️
Omni-channel
retailer
☑️☑️☑️

Identify The Right App For Client

Once we worked out what types of apps our clients need, we assess which specific apps are most suitable for them.

_
Type and AvailabilityOnline accounting
Available worldwide
Bill automation
AU, UK, IRE, US
Online accounting
Available worldwide
Online accounting
Available worldwide
Onboarding & Support☑️Online help centre
☑️Email Support

☑️Video tutorials
☑️Partner training available
☑️Online help centre
☑️Email Support

☑️Video tutorials
☑️Partner training available
☑️Online help centre
☑️Email Support

☑️Video tutorials
☑️Partner training available
☑️Online help centre
☑️Email Support
☑️Fourms
OverviewBrings all data together in one place. Includes invoice entry and automated integration with leading automation providers.Works across cloud storage and mobile devices. Imports scanned documentsBuild and grow a successful online business with BigCommerce, plus automatically sync sales and customer data with Xero.An ecommerce platform to host and develop an ecommerce presence, whilst seamlessly integrating with the rest of the business, from payments to inventory and accounting.

Why should you consider this?

Use scenarios in this table to prioritize which area to focus first.

Point of Sale (POS)

Scenario

How We Can Help

POS system is outdated and/or doesn’t integrate with other technologies, meaning manual data input is required.
With the POS integrated system your business can enjoy efficient inventory management with:
☑️Increased data accuracy.
☑️Decreased manual data entry and admin time.
☑️Greater visibility into all aspects of the business.
You have a limited selection of payment options, or your payment provider is expensive.
We help you consolidate or change your payment services to a single supplier to improve your profit margins by including mobile payments and global payment services.

This would in turn help you with reduced payment provider fees and increasing customer satisfaction and selling opportunities.
You operate in multiple stores or have plans to expand.Ensure the POS system allows for planned growth including allowing additional stores in multiple locations.
☑️Easily add stores to the client’s POS system as they grow.
☑️Scale efficiently.
☑️Greater visibility into all inventory and staff across multiple stores.
Running an E-Commerce Store

Scenario

How We Can Help

Client has no website, a website with limited functionality, and/or they are unable to measure the success of their online store.
☑️Quick, easy, cost-effective way to create an online store without engaging someone to build it.
☑️Integration with Xero so data is accurate and synced between systems.
☑️Reporting dashboards and analytics let you see how the business is performing.
Client is spending too much time manually inputting line item information from payments made via ecommerce marketplaces such as Amazon.☑️Quick, easy, cost-effective way to create an online store without engaging someone to build it.
☑️Integration with Xero so data is accurate and synced between systems.
☑️Reporting dashboards and analytics let you see how the business is performing.
You operate in multiple stores Client has too much or too little stock on hand, and/or they don’t have a view of the stock available across all channels (eg, physical store and online).
have plans to expand.
☑️Improve cash flow management.
☑️Reduce time spent manually inputting and reconciling transactions.
☑️Improve data quality and reporting through automation.
Managing Bills and Expenses

Scenario

How We Can Help

Client’s purchase order policy or process not being followed or doesn’t exist. Managing bills and payments is inefficient. Bills are paid late and a lot of time is spent on bill administration.

☑️Simplify the purchase order process.
☑️Keep control of purchase orders.
☑️Save time and effort managing bills, including scheduled and batch payments.

☑️Bills get paid on time, reducing late payment fees and improving supplier relations.
☑️Currency exchange may be taken care of automatically.
Client’s expense claims policy or process is not being followed or doesn’t exist. Managing expenses is a lengthy process and takes away from revenue generating activities.☑️Remove the need for individual submissions: automatically import expenses incurred on personal or company cards.
☑️Remove the need to enter expense information manually with automatic data extraction.
☑️Make it easy for staff to upload expenses using the mobile app.
☑️Remove approvals of every transaction: automatically flag expenses that require approval.
☑️Integrate with leading travel service providers for a seamless employee experience and compliance with travel policies.

Industries We Serve

Automotive
Bags and Luggage
Bikes
Building Supplies
Business Equipment
Coffee

Composite
Electrical
Food Ingredients and Agri Supplies
Foodservice
Furniture and Joinery
Gifts, Jewelry and Watches

Health and Beauty
Hobbies and Artwork
Home Products
Industrial Equipment
Leatherworking
Leisure and Outdoor Products

Lighting
Medical Devices and Equipment
Packaging
Pharmaceutical
Plumbing
Textile and Garments

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